IBM repositions staffing levels due to AI (allegedly)

International Business Machines Chief Executive Arvind Krishna said the tech giant has used artificial intelligence, and specifically AI agents, to replace the work of a couple hundred human resources workers. As a result, it has hired more programmers and salespeople, he said. While there haven’t yet been widespread layoffs or downsizing as a result of AI across the economy, some business leaders have said they are holding down head count as they investigate the use of the technology.

Maybe not common knowledge, but companies often allocate a percentage of revenue to major business functions. AI is going to change that math.

_{Quote Citation: Belle Lin, “IBM CEO Says AI Has Replaced Hundreds of Workers but Created New Programming, Sales Jobs”, May 6, 2025 at 1:34 pm ET, https://www.wsj.com/articles/ibm-ceo-says-ai-has-replaced-hundreds-of-workers-but-created-new-programming-sales-jobs-54ea6b58}